Since its January 31, 2025 release date, The Sims Legacy Collection has faced severe crashing issues that affect The Sims and The Sims 2 alongside their installable extensions. Players experience repeated desktop crashes that result in the loss of saved data and corrupted files. Several problems have created intensive gameplay disruptions and the games are currently not playable for many users throughout the community.

Online reviews across Steam have turned negative toward the collection because users have expressed conflicting emotions about it. The customer base reports regular system breakdowns and missed QoL improvements alongside the absence of contemporary compatibility features like a resolution-dependent interface. Several users experience game crashes right after creating a family and trying to access their house because of which they cannot continue playing.

EA has confirmed the game issues thus they continue their investigation of player reports while looking for solutions. The official EA representative delivered a statement through the forum platforms which committed to future system updates. These users show doubt about the collection prices which stand at $20 for The Sims and $30 for The Sims 2.

During the time of patch resolution, the gaming community should regularly save their progress while following official EA updates through official channels. The situation continues because numerous players continue to hope that EA will provide quick solutions to fix the classic games so they become playable again.

FAQs

What issues are players facing?

Users continually experience system crashes along with data losses of their work and damage to their game files.

How has EA responded?

EA has recognized the problems and started investigating different solutions for their resolution.

What are the biggest complaints?

The major issues players encounter includes system crashes together with their lack of software updates and insufficient compatibility features for current times.

How much does the collection cost?

$20 for The Sims and $30 for The Sims 2.