Server crashes can occur if you do not have enough resources to run your server or installed a non-functioning/incompatible mod or plugin.
At first, this might seem confusing but in this guide, we are going to explain each issue and explain how to fix it.
Where to find crash-reports
The first step is to go to Scalacube.com and log in to your account.
Next, go to "Servers" and click on "Manage server".
Click "Manage" again.
Find "File Manager" on the left tab and enter it.
Locate the folder named "crash-reports" and enter it. This is generally the location where all server crash related issues can be found. The crash-reports are labeled according to when it happened by date.
Crashes due to lack of resources
If a crash-report reads "One of your latest server log files contains the following error message: “/home/minecraft/.control/start.sh: line Killed java ... -jar server.jar”. This means your server has insufficient RAM to operate properly. You will need to upgrade your plan to one with more RAM to fix this problem."
Crashes due to mods
If the crash-report reads "Missing mods" then that means one mod is dependent on the other and is required to be installed for the first mod to run correctly.
An example of this is Mod thaumcraft (Thaumcraft) requires [baubles[1.5.2,) meaning Baubles 1.5.2 has to be installed for Thaumcraft to work correctly.
If we scroll down, we can see the mod loading details. These come in different loading stages:'U' = Unloaded 'L' = Loaded 'C' = Constructed 'H' = Pre-initialized 'I' = Initialized 'J' = Post-initialized 'A' = Available 'D' = Disabled 'E' = Errored.
Anything marked with an E that is Errored, must be removed and re-evaluated because that is the reason why your server is crashing.
Crashes due to plugins
Congratulations! You now know How to Diagnose Server Crashing Issues on Your Minecraft Server.
- Log into your Scalacube account on the main website
- Click on Manage server > Manage > File Manager
- Locate the crash-reports folder of your server and investigate on why the crash occurred